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Very simply, E-Commerce is the marketing and distribution of goods over the Internet. Whether you are a "brick and mortar" business looking towards the future, or a recent or potential start-up, Softech can advise and develop your online enterprise from beginning to end. We can help you create a whole new information system, integrate an existing system or streamline an online venture already in place. Softech's consultants are familiar with the latest and best technologies with expertise in traditional paper and electronic legacy systems.
E-store. Probably the most popular and familiar e-commerce application is the E-Store.
An E-store is exactly what it sounds like, the electronic counterpart of the typical retail establishment.
Through your custom-built web site, customers can browse through items, check prices, even push a virtual "shopping cart" around the store, filling it up as they go and "check out" when they want. But E-Stores offer even more benefits than traditional customer service. First of all, these dynamic web sites are open 24 hours a day, seven days a week, around the world. Moreover, the customer can personalize the site according to their particular needs and desires. This feature can even occur "unconsciously" for the customer: by tracking where on your site they browse and purchase, your e-store can create custom "displays" according to their habits. Imagine, your e-store automatically generates a personalized marketing strategy for each and every person who uses the site.
E-Distribution. The E-Store technology can be integrated seamlessly with an electronic distribution system, whether that is handled in-house, contracted out, or addressed on a per-purchase basis. Thus Softech's E-Commerce solution provides the "end-to-end" process for the sale of goods and services by retailers, manufacturers, wholesalers and distributors.
With our custom-developed e-commerce solution, you can create powerful, mutually beneficial relationships with customers, distributors and suppliers to increase sales, reduce processing time, and improve margins, getting a step up on the competition. Softech can even host and maintain your e-commerce site, reducing hardware, labor and training considerations.
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E-communities are virtual, online environments of partners and/or members seeking to achieve a common goal through the exchange of information--including secure files, monetary transactions and/or payments. Softech helps form these communities by developing and configuring a shared technology -- a set of interfaces linking members with one another. Shared standards and protocols enable seamless communication and sharing of data, whether its between co-workers in different states, or business partners in different countries. E-Communities come in many forms--corporate intranets, Virtual Private Networks (VPN), multi-site workgroups and extranets, to name a few. As always, Softech works with your company to devise the most powerful and cost-effective solution for your business, employees and partners.
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In order to excel in the current e-business environment, you need to share information with your customers, prospects, employees, and suppliers across time zones and large geographic expanses. Softech’s E-messaging is the communication platform that can link, extend and enable the people and activities essential to your business.
The E-messaging solution provides four capabilities: Hosted E-mail Services, System Upgrade Services, Mail Integration Services, and System Enhancement Services
Hosted E-mail Services provides a flexible, scaleable and cost-effective solution for e-mail service. It includes the design of a robust, high-availability messaging system that is scalable to meet your needs today and in the future. You also get your choice of e-mail, scheduled upgrades and technical support, and Softech provides the server hardware, systems design and operational support.
System Upgrade Services provides choices for superb upgrades with minimal disruption of business. It includes deployment planning and execution, including client installation and data migration for the following options:
Integration and deployment of Microsoft® Exchange™ with Microsoft® Outlook™
Planning and design of a Microsoft® Exchange™, IBM Lotus® Notes / Domino™ or POP-based messaging infrastructure
Upgrades of Lotus Notes version 4 to R5, Exchange Server 5.5 to Exchange 2000 (Platinum), cc:Mail to Lotus Notes, or MS-Mail to Microsoft Outlook
Mail Integration Services provides the solution to a commonplace challenge--enabling communication among disparate mail systems. We can integrate and/or consolidate your different messaging systems, linking your business units and extending your company globally. The services also include an assessment of corporate support and operations models to minimize support staff for the new messaging infrastructure.
System Enhancement Services provides tools and services that extend and protect the investment made in a messaging infrastructure. We introduce best-in-class tools that manage messaging addresses, streamline system administration, improve mail delivery, provide system virus protection, and block unauthorized access and inappropriate use. Features include:
Assessement, planning, design and implementation of messaging infrastructures.
Enterprise and Consumer Class messaging services.
Integration and/or consolidation of multiple messaging systems, products, and platforms into a single service.
Operational excellence through best-in-class system administration processes.
Directory services that enable management of messaging addresses and "business card" addressing.
Custom Directory Management Agent to ease administration of an Exchange environment.
Anti-spam, anti-virus, and content validation tools to protect your messaging system.
Mail relaying services that improve mail delivery.
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E-Security ensures data confidentiality and integrity for participants in the electronic commerce environment. Softech specializes in two forms:
Business Continuity Consulting Services -- Offers business resumption planning for critical business functions and processes.
Information Assurance Solutions -- Provides secure access to the Internet or your intranet, while managing risk and maintaining performance as you prepare for a future in e-commerce.
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Softech International can provide consulting at any stage in your IT development, whether its in the discovery stages of a brand-new venture or streamlining an existing system. We can help you create new business models and roadmaps for achieving a competitive advantage in the digital economy and advise on the development of new information architectures.
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